Customer Relations Representative - State Farm Agent Team Member Warner Robins - GA

Customer Relations Representative - State Farm Agent Team Member

Full Time • Warner Robins - GA
Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
At Andy’s State Farm office, community, relationships, and doing the right thing truly matter. Andy has been with State Farm since 1991 and an Agent since 2002, and he has built an office culture centered around serving customers well, supporting the local community, and taking care of the people around us.

We’re a tight-knit team that genuinely enjoys working together, and our relationships extend beyond the office. We work hard, celebrate wins, have a little friendly competition, and make time to have fun along the way. We’re also deeply invested in our local community, including supporting local athletics and finding ways to give back.

If you’re looking for a workplace where you’ll be supported, challenged, celebrated, and treated like family, you’ll fit right in. Andy believes in giving people the time and support they need to grow. Our philosophy is simple: give him 1,000 days, and we'll help you build something great.

Come join a State Farm family that believes success is about more than numbers. It’s about taking care of what matters most to our customers, our community, and each other.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Andy Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $35,000.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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